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Hours

Our hours of operation are Monday through Friday from 8 am - 4 pm PST.

Orders

The orders are processed in the order they are received. We try to process orders same or next day, but it can take up to 48 hours. We do not process any orders outside of our hours of operation. If have selected FedEx 2-day, 3-day express saver or overnight you get moved to the front of the line. Orders over $500.00 will ship with signature of delivery unless the customer requests no signature on their order.

Shipping & Delivery

TM Designworks ships via US Postal & FedEx freight carriers. US Priority mail is NOT an Express shipping. The delivery days that are posted with USPS & FedEx ground are estimates, not guaranties.
We verify all ship to address's  with the shipping software. If there is a problem with the address, we will contact you. FedEx will not ship to PO BOX'S.
TM Designworks is not responsible for package on time delivery for any ground or Express shipping. Freight carriers are beyond our control. 

FREE SHIPPING

If your order qualifies for free shipping, we reserve the right to ship using the most cost effective method, either FedEx Ground   or US POSTAL  Regardless of your selection.  If you have problems with either shipper in your area you can notify us on your order.